Our policy lasts 7 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items:
The return date has exceeded 7 days;
The disposable sealed package has been opened and the product has no quality problems;
The product has obvious traces of use;
Missing package, accessories, or receipt, serious damage, contamination, etc.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. please attach the detail to email
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and the payment will automatically be applied to your original method of payment within 1-3 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
you still have not received your refund yet, please contact us
Exchanges
We only replace items if they are defective and damaged or we can give away 1 pcs free on your next order. If you need to exchange it for the same item, send us an email
By placing an order with woopoo you agree to the above Warranty and Return Policy conditions.